How to Submit a Card Dispute?

1. Verify and confirm the eligibility of the dispute.
2. Download the Dispute Form.
   You can download it as a *.xlsx file or make a copy.
3. Complete Section 2 – Disputed Transactions.
   Each row should correspond to a disputed transaction by the cardholder.
4. Save the File.
   Save or export the completed form as *.xlsx and name it after the last four digits of the card used for the disputed transactions (e.g., "7897.xlsx").
5. Submit.
   Send the completed form along with any supporting evidence (e.g., receipts, screenshots, or correspondence with the merchant). You may submit it via Customer Support (CS), or email to disputes@fazzfinancial.com.  

Further details: Card Dispute Guidelines.