Dispute FAQs (19)

Can I Cancel or Withdraw a Dispute?

Modified on Thu, 12 Mar at 7:54 AM
Will Disputing Affect My Card Account?

Modified on Thu, 12 Mar at 7:55 AM
How Will I Receive Updates?

Modified on Thu, 12 Mar at 7:56 AM
Does the USD 10 minimum mean smaller fraud cases go unaddressed?

Modified on Thu, 27 Aug at 1:50 AM
How will we be notified if a systemic issue is identified?

Modified on Thu, 27 Aug at 1:51 AM
What counts as a systemic issue versus an isolated case?

Modified on Thu, 27 Aug at 1:52 AM
Does this change our existing dispute timelines or SLAs?

Modified on Thu, 27 Aug at 1:53 AM
Will the threshold or process change over time?

Modified on Thu, 27 Aug at 1:53 AM
Who should we contact with questions about a specific case?

Modified on Thu, 27 Aug at 1:54 AM